What doctors do that CEOs don’t

85% of business leaders admit their organisations are not good at problem diagnosis, and 87% agreed this had significant costs – according to a recent Harvard Business Review article. [...]

Make email work better for you

Do you have a love/hate relationship with email? It might be because you’re addicted to the rush of new emails. But you have to wade through a daily mountain of rubbish to find the good [...]

Negotiation psychology: test yourself

When I was 27, I was given my first million dollar negotiation to do. It was to buy TV ads for a client with a certain TV network. I was proud to be leading the negotiation, and excited to test [...]